Integriertes CRM für Museen

Manager – central Management module for museums and cultural institutions

expona-ti Manager module is the core of our integrated software solution, providing museums and cultural institutions with a centralized platform to efficiently manage all operational processes. This module seamlessly integrates with all other expona-ti modules, such as POS, Online Booking, WebShop, Event Management, Guides & Tours, CRM, Gastronomy, Stock Control, and Analytics & Reports. By consolidating all management and organisational tasks into a single system, the Manager Module saves time, increases transparency, and enhances operational efficiency.

Key features of the expona-ti Manager module

Centralised control of all operations

The Manager module allows for the centralised management of all operational areas—from ticket sales to gastronomy management and stock control. Museums can access all relevant information in real-time and make informed decisions based on comprehensive data.

Seamless integration with POS and Online Booking

Fully integrated with the POS system and Online Booking museums can centrally manage ticket sales, both on-site and online. All sales, regardless of the sales channel, are synchronized in real-time, providing accurate control and analysis.

Management of WebShop and Gastronomy

The Manager module supports the integration of the WebShop and Gastronomy management. Museums can manage souvenirs and products through the WebShop module, while the gastronomy solution allows for efficient management of orders, payments, and inventory in cafés or restaurants. All transactions are visible through the Manager module, offering a consolidated overview of all revenue streams.

Event Management and Guided Tours

The Manager module simplifies the administration of events and guided tours. Museums can plan their events, monitor attendance, and ensure that all resources are used optimally. Additionally, tours and guided experiences, whether booked online or organised on-site, can be centrally managed, with all event data feeding into the Manager module for a unified and transparent administration.

Stock Control and Inventory Management

Seamlessly integrated with the Stock Control and Inventory module, museums can monitor the status of their inventories in real-time. Whether managing items in the museum shop or supplies for the gastronomy, the Manager module ensures that stock levels are optimised and shortages are avoided.

Integrated CRM for visitor engagement:

With the CRM module integration, museums can collect detailed visitor information, develop personalized marketing campaigns, and build long-term relationships. All customer interactions—from ticket purchases to WebShop orders—are centrally recorded, allowing museums to offer personalized services and offers.

Real-time Analytics and Reports

Combined with the Analytics & Reports module, the Manager module offers comprehensive real-time reports and analytics across all museum operations. This feature allows museums to monitor sales data, visitor trends, stock levels, and more in real time, enabling data-driven decisions to optimise operations.

Flexible resource and staff planning

The Manager module provides museums with the ability to efficiently deploy staff and plan resources. Through the centralised platform, management can create work schedules, coordinate shifts, and ensure adequate staffing during peak times.

Scalable and Flexible Solutions

The Manager module is flexible and scalable, adapting to the needs of museums of any size. Whether for a small museum or a large cultural institution, the system can be easily expanded to meet growing demands.

User-friendly interface and intuitive operation

Despite its comprehensive functionality, the Manager module is easy to use. Its intuitive interface allows both technical and non-technical users to navigate the system quickly and efficiently.

Benefits for museums and cultural institutions

Ticketing-Lösungen für Museen
1

Increased efficiency through integration

Seamless integration of all modules allows for centralised management, simplifying and optimising all operational processes.

2

Improved transparency

Museums have full oversight of all areas—from ticket sales to inventory management—at all times.

3

Personalized visitor engagement

With integrated CRM, museums can offer tailored experiences and strengthen visitor relationships.

4

Flexibility and scalability

The system is designed to adapt to the needs of museums and cultural institutions of all sizes.
Integriertes CRM für Museen
Ticketing-Lösungen für Museen