Gastronomy – efficient management of restaurant and café services for museums and cultural institutions

With expona-ti Gastronomy solution, museums and cultural institutions can offer visitors a seamless and smooth experience that extends beyond the exhibition halls. Our system enables efficient management of restaurant and café services by optimizing the entire gastronomy process—from ordering to payment—and integrating it with the central ticketing and CRM system. This ensures top-tier service that delights visitors with an exceptional culinary experience.

Key features of the expona-ti Gastronomy solution

Integrated ordering and payment

With our solution, visitors can easily place orders at the museum café or restaurant. The seamless integration with the POS system and digital payment options optimizes the ordering process for both guests and staff. Whether ordering directly at the table, using self-service, or pre-ordering via mobile devices, our system covers all common scenarios.

Real-time Inventory Management

Our gastronomy solution includes real-time inventory management, ensuring that popular food and drinks are always available. Automated stock updates simplify inventory management and prevent shortages before they occur.

Integration with the Ticketing System

The expona-ti Gastronomy solution is fully integrated with our ticketing system, allowing visitors to pre-purchase meal packages or refreshments along with their museum tickets. This simplifies the payment process and enhances convenience.

Multifunctional POS

Our system supports multifunctional POS terminals where visitors can pay for both admission tickets and food and beverages. This flexibility allows for efficient management of both ticket and food sales.

Mobile and Self-Service options

In addition to traditional ordering processes, we offer mobile ordering and self-service options, allowing visitors to place orders via their smartphones. This reduces wait times and ensures a smooth, modern visitor experience.

Personalized offers and CRM integration

By integrating our gastronomy solution with the CRM system, museums can create personalized offers and loyalty programs for their visitors. Repeat guests can receive exclusive offers based on their preferences and past orders, increasing visitor retention and sales.

Fast and efficient processing

Thanks to our intuitive interface, staff can process orders faster and complete transactions more efficiently, leading to shorter wait times for visitors and a higher level of service.

Event catering and management

Our solution also supports the management of catering services for special events, conferences, or private functions at the museum. From event catering to organizing special menus, expona-ti ensures that everything runs smoothly.

Real-time Reports and Analytics

The system provides detailed reports and analytics on gastronomic activities. Museums can track sales data, identify popular menu items, and make data-driven decisions to optimize operations and increase profitability.

Sustainability and cost efficiency

Our gastronomy solution allows museums to reduce the use of paper and other resources by using digital ordering and payment methods. This helps achieve sustainability goals while improving cost efficiency.

Benefits for museums and cultural institutions

Ticketing-Lösungen für Museen
1

Enhanced visitor experience

Fast and easy ordering processes make the gastronomic offerings a seamless part of the museum experience.

2

Increased efficiency

Optimization of gastronomy operations from ordering to inventory management and billing.

3

Additional revenue streams

Integrated with the CRM system, museums can offer targeted gastronomic promotions, driving revenue growth.

4

Flexibility and modernity

Mobile ordering, self-service options, and seamless payment solutions provide visitors with a modern, streamlined experience.
Integriertes CRM für Museen
Ticketing-Lösungen für Museen

With expona-ti Gastronomy solution, museums and cultural institutions not only offer world-class exhibitions but also a comprehensive gastronomic experience that optimizes service and strengthens visitor engagement.